{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11774271,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/24/2026","dateComplaintFiled":"10/28/2026","vin":"1FA6P8TH6L5","components":"STEERING,SUSPENSION,ELECTRICAL SYSTEM","summary":"Mechanic confirmed internal steering rack failure. Mechanic also confirmed every front suspension component is loose/makes noise.  Mechanic informed me that this specific vehicle model and year is known for this steering rack problem. I did further research after getting an over $10,000 bill and realized that this problem has been recalled but our vehicle is not included because it was only for 2022-2023 (we own a 2020). I also found MANY other people complaining online about the same problem and some of which has exact scenarios as us (all of different model years). One person had a distorted backup camera and the failing steering rack which is what is going on with us. The backup camera was recalled. I have reason to believe there is an electrical problem with the car because most issues we have are electrical. The steering rack is not hydraulic it’s electrical. We have also had the cars internal tire pressure meter reading low/high when it is not. I am concerned about driving the vehicle because the steering could lock up. It is currently making an very loud noise when turning the wheel. I am also concerned about this potentially ruining the suspension. The car does NOT have a message pop up on the screen to notify there’s a problem like the recall for the 2022-2023 mustangs. We have been driving around unaware of such a significant problem because we ONLY have the noise while turning. Based on other people who have talked on forums, some people have commented almost getting in accidents due to the steering locking up at turns and driving into oncoming traffic. One person also noted the same suspension problem along with the steering like us. The vehicle has not been inspected by the manufacturer, police, or insurance. I spoke with Ford customer service and all they can do is have me take it and pay for an inspection and they can offer to assist with the cost. The representatives were STRICTLY prohibited from referring me to report to NHTSA.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]}]}