{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11774547,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/29/2026","dateComplaintFiled":"10/29/2026","vin":"5NPE24AF2GH","components":"STEERING,SUSPENSION,ENGINE","summary":"I am filing a formal safety complaint regarding severe vehicle instability, structural safety risks, and dealership workmanship negligence following a federal safety recall engine replacement. My vehicle received a new engine block under a federal campaign at a local dealership. Immediately upon picking up the vehicle, the front suspension developed a severe, heavy mechanical knocking and bumping noise over road surfaces under 20 mph, making the vehicle structurally unstable and hazardous to drive. To perform this engine swap, technicians were physically required to drop the front subframe framework and disconnect the lower suspension linkages and steering column components. The dealership is actively trying to deflect safety accountability for an assembly error. They issued a new estimate attempting to charge me over $3,200 to replace the entire front strut and rear shock assembly, claiming it is a 'pre-existing wear-and-tear' issue due to mileage. However, I hold the dealership's official Multi-Point Vehicle Inspection report from when the car was first dropped off for the engine failure three weeks prior. In that mandatory baseline safety report, their own technician thoroughly checked the under-carriage and officially marked my 'Shock Absorbers / Suspension' and 'Steering Gear Box / Linkage and Boots' as PASSED with green checkmarks. This objective paper trail proves the front chassis was tight, silent, and structurally safe before the repair. The safety hazard was introduced solely during the dealership's engine reassembly. The Service Manager explicitly refused to step out of his office to address this safety complaint, and the dealership released a compromised, structurally unsafe vehicle to a consumer. I request a formal federal safety investigation into this branch's safety compliance regarding recall implementation.","products":[{"type":"Vehicle","productYear":"2016","productMake":"HYUNDAI","productModel":"SONATA","manufacturer":"Hyundai Motor America"}]}]}