{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11774751,"manufacturer":"Mazda Motor Corp.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/05/2026","dateComplaintFiled":"10/30/2026","vin":"JM3KFBDM1L0","components":"POWER TRAIN","summary":"I am filing a defect complaint regarding a severe drivetrain safety hazard on my 2020 Mazda CX-5 (currently at 62,800 miles). The automatic transmission has begun slipping and hesitating during acceleration, specifically producing a high-pitched chirping/squeaking noise during the 3rd-to-4th gear upshift. This issue is fully documented by the manufacturer under Technical Service Bulletin TSB 05-005/23. Mazda's internal bulletin admits that the root cause is an inherent manufacturing defect where the torque converter lockup clutch friction material degrades prematurely, contaminating the transmission fluid with fine iron powder and causing internal clutches to slip. This transmission slippage causes unpredictable power delivery and hesitation when merging into active traffic, creating an immediate safety hazard. Mazda Corporate (Case File: 00504052) has acknowledged the defect but refuses to cover the repair in full because the vehicle is 2,800 miles past its powertrain warranty, attempting to pass thousands of dollars in repair costs for a known factory defect onto the consumer. The car has already been diagnosed by Mazda Dealership at Walkers Renton Mazda, WA. The NHTSA needs to investigate this widespread Skyactiv transmission defect and force a mandatory safety recall. Please check TSB 05-005/23.","products":[{"type":"Vehicle","productYear":"2020","productMake":"MAZDA","productModel":"CX-5","manufacturer":"Mazda Motor Corp."}]}]}