{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11774758,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/18/2026","dateComplaintFiled":"10/30/2026","vin":"SALWS2RU6LA","components":"ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM","summary":"My vehicle started showing a battery high voltage error light and was coming on and off at random times while driving. I reported this to the JLR dealership and they scheduled an appointment to have it serviced. Even though the vehicle was showing signs of battery issues which was an active known recall, they never checked it or mentioned it. They advised that I needed a main battery which cost me almost $1,000. As soon as I cranked the vehicle to leave, the light came on again. I went back inside to advise that it wasn’t the main battery because the light is still on. They advised that their loaner fleet was low and said it was safe to drive. They were going to schedule a second service the following week. I emailed them the next morning to advise that I was traveling for work at the end of the week and did not feel safe driving that vehicle. They called me right after to advise that I should not worry, it was probably the BMS reset and it was in fact safe to drive. I left that Sunday headed out of town. One and half hours into the drive the car first threw an electrical fault detection warning. I was driving over 70 mph on a major highway in heavy traffic. Shortly after several other lights came on one after the other.  electrical then ABS ,traction , etc. The vehicle then completely lost power and by the grace of god I was able to limp over to a shoulder of the highway in a curve. I had no lights or power to the vehicle. I immediately called [XXX] to assist before I was run over by another vehicle. They had to standby with lights for over an hour waiting for a tow truck. The service center is now telling me that corporate refuses to fix the recall for the DCDC converter and that the problem is the second battery. They will not fix the recall even though they have the microchip to fix it per the service department but they are saving them for the cars that actually breakdown!  They are now asking me to pay an additional 3000 to replace the swing battery.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"LAND ROVER","productModel":"RANGE ROVER SPORT","manufacturer":"Jaguar Land Rover North America, LLC"}]}]}