{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11774801,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/26/2026","dateComplaintFiled":"10/30/2026","vin":"7SAYGDED4RF","components":"FORWARD COLLISION AVOIDANCE,LANE DEPARTURE","summary":"Following a software update (2026.38.3.2), without any prior warning messages or symptoms, the vehicle's onboard computer failed on 10/26/26, which resulted in the loss of critical driver-assistance and safety systems.  The affected systems included the backup and side-view cameras, blind-spot monitoring, emergency braking, collision warning, lane departure warning/assistance, rear cross-traffic alert, GPS, and adaptive headlights.  The loss of the cameras and blind-spot monitoring reduced my ability to identify surrounding vehicles and pedestrians, while the loss of automatic emergency braking, collision warnings, and lane-assistance features eliminated important safety functions designed to help prevent accidents.  The problem was confirmed by a Tesla Service Center. According to Tesla's diagnostic findings:  \"In this instance, your vehicle's computer consists of both a primary and a secondary component. Our diagnostic findings indicate that both parts failed, not due to an internal short, but because of a complete loss of communication between the primary and secondary units.\"  Tesla inspected the vehicle and determined that the computer required complete replacement. The vehicle is currently at the Tesla Service Center awaiting repair and will be unavailable for inspection.  A previous recall (25V-002) addressed a similar computer failure and relied on a software update as a remedy, however the recurrence of a related failure raises concerns about whether that remedy was sufficient.  I am concerned that the automatic software update on 10/26/26 may have contributed to the failure of the car computer. The fact that the failure occurred after the update, without any prior warning, and resulted in the loss of multiple critical safety systems presents a serious safety concern. A software update should not leave a vehicle without essential safety equipment or render multiple driver-assistance systems inoperable.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]}]}