{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11774928,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/20/2025","dateComplaintFiled":"11/01/2026","vin":"LYVBR0DL9KB","components":"SUSPENSION","summary":"Suspension compressor, solenoids and relay are all part of a NHTSA bulletin and it has been eleven months of trying to get the Volvo dealership to replace the correct part. Error codes have been reported on their VIDA system dating back as far as 2019. The dealership not only DID NOT FIX THE ISSUE WHILE COVERED UNDER FACTORY WARRANTY, they sold me the car without supplying this very well-documented safety issue. The car is stuck at a height of 46-48” off the ground, it is entirely un-drivable. They have flat out refused to acknowledge the P10964 bulletin published by NHTSA. They are part swapping, charging for unnecessary repairs and holding my car for weeks at a time as if they have no idea what is wrong. I asked them to replace the compressor back in 1/2026, just after the car nearly went off road in a storm. They took the car into their shop and returned it to me stating: “nothing is wrong with your car”. It’s been six visits, all invoicing show codes related to replacing compressor, as well as historic codes dating back to 2019. Currently processing an “INTENT TO SUE” formal letter and complaint sent to Volvo USA president, service manager Vincent D’Auria who released and co-wrote the NHTSA bulletin, as well as Volvo customer care.","products":[{"type":"Vehicle","productYear":"2019","productMake":"VOLVO","productModel":"XC60","manufacturer":"Volvo Car USA, LLC"}]}]}