{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11775008,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/30/2026","dateComplaintFiled":"11/01/2026","vin":"1G6KW5RJ3KU","components":"SEATS","summary":"I am submitting this safety defect complaint to the National Highway Traffic Safety Administration (NHTSA) regarding the unexpected failure of the front passenger head restraint in my Cadillac CT6-V.  My vehicle recently underwent infotainment system repairs at Crest Cadillac, an authorized GM dealership. The passenger seat had not been occupied for several months. When a passenger recently sat in the seat, the head restraint unexpectedly fell over and became nonfunctional. There was no collision, impact, misuse, or known event explaining this failure. The vehicle is currently at an authorized GM dealership for evaluation.  I am concerned that this failure may be associated with the recent dealership repairs or an underlying component defect.  More concerning, two individuals in an online Cadillac CT6 owners’ group stated that this particular component fails more frequently than one would expect. These reports suggest a potentially recurring safety defect rather than an isolated incident.  Federal Motor Vehicle Safety Standard No. 202a (49 CFR § 571.202a) establishes mandatory head restraint safety requirements intended to reduce neck injuries during collisions. A broken head restraint compromises occupant protection and increases the risk of serious injury during rear-end collisions.  I request that NHTSA investigate this failure, review similar complaints involving Cadillac CT6 vehicles, and determine whether a systemic manufacturing, design, or servicing defect exists that warrants a safety recall or corrective action.  I also request preservation of the failed components, dealership service records, and diagnostic findings.  This is a serious failure of federally regulated occupant safety equipment, not a cosmetic or routine warranty issue.","products":[{"type":"Vehicle","productYear":"2019","productMake":"CADILLAC","productModel":"CT6","manufacturer":"General Motors, LLC"}]}]}