{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11775314,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/02/2026","dateComplaintFiled":"11/03/2026","vin":"1G1PC5SB6E7","components":"ELECTRICAL SYSTEM,ENGINE,BACK OVER PREVENTION","summary":"To the Office of Defects Investigation,  I am writing to formally report a dangerous and urgent safety defect regarding my 2014 Chevrolet Cruze. My vehicle is exhibiting severe symptoms that pose an immediate risk of vehicle rollaway, property damage, and personal injury, and has left me dangerously stranded on the side of the road.   While operating the vehicle, the physical gear shifter inside the cabin was placed into the \"Park\" position. However, the transmission shaft locked and failed to engage Park, remaining physically stuck in \"Reverse.\" As a direct result, the vehicle began rolling backwards out of control, requiring the immediate emergency deployment of the handbrake to halt the vehicle.   Furthermore, because the vehicle's internal computer recognizes that the transmission is not safely in Park, the ignition cylinder has completely trapped my key. The key cannot be turned to the off position or removed from the ignition, leaving the electrical system active and draining the battery. Due to these interconnected safety failures and the transmission shaft locking, the check engine light is on and the car completely refuses to start. Unfortunately, I have been stuck on the side of the road with an inoperable, hazardous vehicle.   This dangerous failure perfectly mirrors the conditions described in NHTSA Safety Recall Campaign Number 14V092000 (GM Campaign Number 14048) concerning transmission shift cable separation. I am filing this complaint to ensure this severe safety issue is officially documented against my vehicle's profile, and to request immediate assistance in ensuring General Motors provides a swift, remedy and safe towing for this severe manufacturing defect.   Thank you for your prompt attention to this urgent safety matter, for not only my Safety, but also the Safety for others on the road. Everyone’s time, guidance, attention and genuine concern for this unfortunate situation is beyond more than I can express in writing form, again Thank You!","products":[{"type":"Vehicle","productYear":"2014","productMake":"CHEVROLET","productModel":"CRUZE","manufacturer":"General Motors, LLC"}]}]}