{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11775432,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/04/2026","dateComplaintFiled":"11/03/2026","vin":"2FMHK6DT2CB","components":"STEERING","summary":"The Electric Power Assisted Steering (EPAS) system failed completely and permanently while driving. This is the exact hardware defect described in Ford Safety Recall 15S18 (NHTSA Campaign 15V340000), specifically relating to the internal Motor Position Sensor inside the steering gear assembly. The vehicle and the faulty component are fully available for inspection upon request in Sweden. The power steering assist failed suddenly and without warning while the vehicle was in motion. This caused an immediate, massive increase in steering effort, making the vehicle extremely heavy and difficult to control. A sudden loss of steering assist at driving speeds poses a catastrophic risk of a crash, potentially causing severe injury or death to myself, my family, and other road users. We were very close to crash in to a couple of parked cars. The permanent failure is active and consistently reproducible every time the vehicle is started. However, local authorized Ford dealers in Sweden (such as Hedin Automotive) refuse to officially scan, log, or confirm the repair under the recall protocol solely because the vehicle is a North American import, while Ford US refuses to authorize them to do so. The vehicle is currently grounded and unsafe to drive to a facility. Furthermore, the manufacturer (Ford) has actively avoided inspecting or handling the vehicle due to geographic boundaries, ignoring formal executive escalations regarding this safety defect. The failure happened instantly while driving, at which point the instrument cluster immediately displayed the \"Power Steering Assist Fault\" warning message and power assistance was permanently lost.","products":[{"type":"Vehicle","productYear":"2012","productMake":"FORD","productModel":"FLEX","manufacturer":"Ford Motor Company"}]}]}