{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11775589,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/31/2026","dateComplaintFiled":"11/04/2026","vin":"KNDJN2A21G7","components":"SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM","summary":"As the original owner of this 2016 Kia Soul (approx. 124,000 miles), I am filing this safety and consumer compliance complaint for severe engine failure and a failure of manufacturer recall notification systems.  On [XXX], my vehicle experienced severe power loss on the highway and extreme oil consumption. An inspection by an independent repair facility revealed catastrophic engine failure due to piston ring degradation, severe crankcase blow-by, and oil contamination of the exhaust system. The repair shop informed me that these symptoms directly align with known manufacturing defects covered under active safety recalls, specifically NHTSA Recall 19V-120 and the Hyundai/Kia Engine Litigation II settlement (No. 8-18-cv-0223-JLS-JDE, C.D. Cal), for which my VIN is a confirmed match.  On [XXX], I brought the vehicle to VanDevere Kia of Akron for evaluation. Service associate Jackie Mundri informed me I was denied engine replacement coverage, with Kia claiming I waited \"too long\" to address the recalls. When I escalated this to Kia Consumer Affairs and spoke with a representative named Cassandra, I was told it was my personal responsibility to proactively check for recalls.  I have never received any notification via mail, email, or telephone regarding Recall SC176 or any other engine campaign. Furthermore, within the past two years, I paid out of pocket for major repairs directly related to these exact safety defects (replacing the catalytic converter and two brake lines), yet neither the independent shops nor the dealership flagged these open safety recalls during those services.  By blaming the consumer for a lack of communication while failing to provide mandatory notice, the manufacturer is leveraging their own notification breakdown to evade responsibility for a dangerous, defective engine. I request that NHTSA investigate Kia's failure to provide proper notification and their refusal to honor safety obligations for a verified class-settlement vehicle.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"KIA","productModel":"SOUL","manufacturer":"Kia America, Inc."}]}]}