{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11776056,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2026","dateComplaintFiled":"11/05/2026","vin":"2C4RC1N70HR","components":"ENGINE","summary":"I experienced the red turtle light on a trip to [XXX] two weeks ago. It was intermittent, it would come on and go off within about 5 seconds total. I realized the fire hazard risk recall had not been completed. Upon returning home I took my vehicle to the dealer. At that point I did not have a cel illuminated just the red turtle light intermittently. They had returned the van to my possession saying it was fixed. I drove the vehicle for about an hour and once again got the red turtle light and no Cel. I immediately texted the service manager at the dealership with a video of what it was doing. No Cel light only intermittent red turtle. Now fast forward to today. The dealership says the van needs a HV battery heater to the tune of over $2,000. It now has the red turtle and and the cel illuminated. This battery heater has been an extremely common issue for the pacificas and the jeeps with the hybrid drivetrain (essentially the same). There needs to be some sort of recall for this issue as the problem is common among pacifica and jeep owners with the hybrid drivetrain.  P0E15 code is active currently. I have attached pictures showing the red turtle and no cel. Service manager says the cel is currently active on the vehicle along with the red turtle.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}