{"count":1,"message":"Results returned successfully","results":[{"odiNumber":761897,"manufacturer":"Ducati North America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2001","dateComplaintFiled":"05/14/2002","vin":"ZMD1LA3K3XB","components":"FUEL SYSTEM, GASOLINE","summary":"I NOTICED THAT THE TANK HAD DEVELOPED A LEAK AT THE HINGE SEAM, WHICH ALLOWED FUEL TO DRIP DOWN ONTO THE CYLINDERS AND EXHAUST HEADERS.  RECOGNIZING THIS AS A SERIOUS HAZARD I CONTACTED THE DEALER.  THEY WERE AWARE OF THIS AS A POTENTIAL PROBLEM AND CONTACTED DUCATI USA ON MY BEHALF.  THE DEALER MANAGED TO GET A REPLACEMENT TANK AND INSTALLED IT.  I WAS NOT CHARGED FOR THE TANK, BUT WAS CHARGED FOR THE LABOR.  DUCATI USA SAID THAT THE WARRANTY HAD ENDED AND THAT THEY REPLACED THE TANK AS A \"GOOD WILL\" WARRANTY AS A SAFETY PRECAUTION.  DUCATI USA REFUSED MY REQUEST FOR A REFUND OF THE SERVICE CHARGE.  IF THEY ARE AWARE OF SUCH A DEFECT AND CAN RECOGNIZE THE POTENTIAL HAZARD, THEN WHY IS THIS NOT A RECALL ISSUE, AND WHY SHOULD I HAVE TO PAY FOR THE REPLACEMENT OF A FAULTY CONPONENT.  I WISH TO COMMEND ANNETTE RUGGIRELLO OF NORTH BAY MOTORSPORTS FOR HER OBTAINING A NEW TANK AT NO COST TO ME.  I HAVE THE E-MAIL THAT I SENT TO DUCATI USA AND THEIR RESPONSE WHICH I WILL MAKE AVAILABLE TO YOU UPON REQUEST.*AK","products":[{"type":"Vehicle","productYear":"1999","productMake":"DUCATI","productModel":"748MONO","manufacturer":"Ducati North America"}]}]}